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Strategic Human Resources
Companies that prosper in good times and in difficult times:
- Understand what their customers want and need
- Do the right things to consistently meet or exceed customer expectations
- Focus on the most important things to achieve these expectations
- Incorporate all of this into a well defined strategy
Prosperous companies use this strategy to guide:
- How they spend money
- Which products and services they offer
- How they organize themselves
- How they staff their organization
- How they define what their people should do
Prosperous companies, all over the world, are using competency models to:
- Translate strategy into human requirements
- Define the best behavior to achieve strategic goals
- Specify the desired skills, abilities and personal attributes for people at all levels in the organization
Good competency models guide all HR processes:
- Performance Evaluation
- Compensation
- Training and Development
- Recruitment and Selection